Pipedrive Outlook Sync is Redev’s own product. We built it to close a gap our clients kept running into, and took it all the way from design to a worldwide launch.

About the product
Pipedrive launched in 2014 as an intuitive, affordable CRM and quickly became popular with Redev’s clients. It didn’t integrate with Microsoft Outlook, and there were no plans to change that, so Redev set out to build the missing link.

The challenge
We needed to design, build, deploy, support and market a SaaS product that syncs Pipedrive with Outlook. That meant mapping and syncing data between the two systems, setting up global subscription payments, and creating sales, marketing and support channels for customers around the world.

The solution
We started with robust sync services, which became two products: a local in-app sync and a scalable cloud-based integration for a global user base. Focus groups with existing clients shaped the product, and a global subscription payment system supports customers everywhere.

• Local in-app synchronisation

• Scalable cloud-based synchronisation

• Global subscription payments

• Sales, marketing and support channels for launch

“Pipedrive Outlook Sync now serves clients across over 100 countries.”
Phil Cave
CEO, Redev Ltd